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For your detailed cancellation policy, please check your accomondation's listing displayed online or advise one of our booking agents.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment from the client or provide a full refund of the booking price.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
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How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
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Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Located in Phylaki, Chania, Villa Elides is a 120 sqm single-level retreat. Designed specifically for families, the property features a fully enclosed garden, a private swimming pool, and a highly accessible floor plan with no internal stairs. With modern amenities like Starlink Wi-Fi and a PS4, it serves as a practical, secure base for exploring the Apokoronas region, the family-friendly Lake Kournas, and the nearby historic coastal towns.
The Space
Indoor Living
The 120 sqm layout is arranged entirely on the ground floor, creating a seamless and child-friendly flow. The bright living room is equipped with a Smart TV and a PS4 console, connecting directly to a fully equipped kitchen. An indoor dining area comfortably seats up to six guests for shared family meals.
Bedrooms & Bathrooms
All bedrooms feature air conditioning for heating and cooling.
* Bedroom 1: Double bed.
* Bedroom 2: Double bed.
* Bedroom 3: Two single beds.
* Bathrooms: One spacious full bathroom and one additional guest WC.
Outdoor Area
The villa opens into a private, fully fenced garden centered around a swimming pool, providing a structured and secure environment for outdoor relaxation. The space includes shaded pergolas, sunbeds, and open lawn areas where children can safely play. A built-in BBQ and an outdoor dining setup provide a practical environment for meals outside, surrounded by uninterrupted countryside views.
Guest Access
Guests have exclusive access to the entire 120 sqm villa, the private pool, and the enclosed garden. No areas or facilities are shared.
Other things to note
A rental car is highly recommended to comfortably explore the Apokoronas region, the nearby beaches, and Chania. Because the villa is located in a natural rural setting, guests may occasionally encounter natural outdoor sounds or local insects, particularly during the summer months.
Your Home Stay Includes
• Welcome basket with local products (complimentary)
• Weekly housekeeping & linen change
• Pool cleaning every 2 days
• Baby cot, high chair & children’s plastic dishes available on request
• Starlink Wi-Fi, PS4 console & Smart TVs
• Full concierge support prior & during stay
Practicalities
• Single-level, highly accessible property layout
• Starlink high-speed internet throughout the property
• Free parking for up to 4 cars within the villa’s gated grounds
• Fully equipped kitchen: fridge/freezer, oven, microwave, coffee machines (espresso & filter), toaster, kettle, blender, dishwasher
• Washer, iron & ironing board
• Hair dryers, First Aid kit, Fire extinguisher, Smoke detector
• Air-conditioning in all indoor areas (also serves for heating)
• Pool operates seasonally (March to mid-November)
Tailored Concierge by Muses
At Villa Elides, your stay is more than just a getaway — it’s a curated experience crafted with care by Muses Premium Concierge.
From the moment you arrive, our team is here to elevate every aspect of your time in Crete. Whether it’s a private chef cooking under the stars, a guided hike through secret gorges, or a sunset cruise to hidden coves, we design experiences that reflect your personal rhythm and style.
Signature services include:
• Private dining & wine tasting experiences at the villa
• In-villa massages & wellness treatments
• Boat trips, beach hopping & snorkeling adventures
• Cultural tours, hiking, cycling & nature escapes
• Babysitting, personal training, yoga sessions & more
Whatever your plans — or your requests — we’re here to make them seamless.
Welcome to a more thoughtful way of travel. Welcome to Muses.